Please note below the appropriate contact information for various issues that may occur.  Though all of these things are accessed with your computer, not all of them are technology issues.  Directing your concerns to the appropriate person will eliminate unnecessary calls to the Help Desk as well as getting you the answer and information you need in a more timely fashion.

CScope - Priscilla White
For questions related to content in CScope, please contact Priscilla White. For technical issues, please enter a tech support ticket in CScope.

Earobics - Nancy Wooten

For questions related to Earobics, please contact Nancy Wooten at nancy.wooten@gpisd.org.

Eduphoria PDAS or HelpDesk – Instructional Technology Facilitator

Eduphoria issues, including logon or use of the system should be directed to your campus technology facilitator.

ERO Staff Development – Debbie Johnson, ext. 5315

For questions related to courses offered in the ERO staff development registration system, transcripts, or other staff development concerns, please contact Debbie at the above extension or debbie.johnson@gpisd.org

eSembler Login

Elementary and middle school personnel should contact their Instructional Technology Facilitator. High school personnel should contact Site Support.

eSembler - Students Missing from Class List

Elementary and middle school teachers only, contact your campus PEIMS clerk.  Have her check to make sure the student has the correct advisor number.  Once a student has an advisor number he will automatically be entered into your grade book class list. High school teachers, please contact your campus Instructional Technology Facilitator.

4GL – Special Ed Department

Special Ed. has a technical support number for you to contact when you have technical issues with 4GL.

Novell and GroupWise Passwords – Instructional Technology Facilitator

If you are having trouble logging on to your computer or email, contact your campus Instructional Technology Facilitator for assistance.

Online Attendance - Campus PEIMS clerk

For issues related to online attendance (GRPR numbers, for instance), contact your campus PEIMS clerk.

Region X (office staff only) – Hollye Freeman

You may contact Hollye for all of your Region X issues – printing, logging in, etc

Telephone Trouble and Voice Mail – Campus Secretary

Your campus secretary can assist you or enter work orders for phone and voice mail related issues.