In your email, youMUSTinclude the following information
Student ID Number
Device Tag number (on the back or bottom of the device)
Valid email address for response
Valid call back number for response
Description of the issue that you are experiencing or a screenshot of the message
Email is available 24/7 for students or parents to enter issue requests.Technician response and repair Monday-Friday 8am-4pm, closed Saturday & Sunday.If a device needs hands on repair, an appointment for drop off will be made.