Confidential Support: Employee Assistance services are completely confidential. Employees can seek help without fear of their information being disclosed to their employer.

Wide Range of Services: Employee Assistance typically offers support for a variety of issues, including stress, anxiety, depression, relationship problems, and financial concerns.

Free Sessions: Employees are entitled to 5 free sessions per issue, ensuring they receive the necessary support without any financial burden.

Accessibility: Employees and their family members can access Employee Assistance services at any time, often through a toll-free phone number or online resources.

Professional Counseling: Employee Assistance provides access to licensed professionals who can offer short-term counseling and support. If long-term assistance is needed, Employee Assistance can refer individuals to appropriate resources.

Crisis Management: In times of crisis, Employee Assistance can provide immediate support and assistance, helping employees manage traumatic events and return to normalcy.

Employees can access Employee Assistance services through a dedicated phone number: 

TELUS Health

• 1-855-549-4879 - Available Sep 1, 2024
• (Five Free Sessions)
• View and download the TELUS Health flyer

Using Employee Assistance can help employees address personal and professional challenges before they affect job performance. It promotes a healthier work environment, increases employee satisfaction, and can lead to improved productivity and morale.

One of the cornerstones of Employee Assistance services is confidentiality. All interactions are private, and no information is shared with the employer without the employee's consent, except in cases where there is a risk of harm or as required by law.