Staff Device Return

  • Device Return - End of Year 2021-2022 

    Important!!  *Any Staff Member returning to GPISD for next school year (Fall 2022) will keep his/her devices* 

    Resignation/Retiring Process 

    • Visit this to submit the Separation from Service form. If you have already completed the form, please do not resubmit.   
    • Please contact HR at if you have not received an email confirmation after submitting the Separation From Service form listed above or need confirmation of the completed form. 
    • After you have submitted your Separation From Service Form, please check the email you received and click the link provided to schedule your device return.  

    Device Return Appointment 

    At the conclusion of the Exit Inventory Checklist, a link will be provided to schedule your Device Return Appointment or select Mail-in as an option. 

    You will immediately receive a confirmation e-mail after scheduling your preferred date & time. Please arrive promptly for your scheduled appointment. This will ensure your device return process is smooth and quick. Be sure to sign out of your Apple ID on both devices prior to your appointment. Due to tight scheduling constraints nonscheduled appointments cannot be accommodated. 

    Mail-In Option 

    There is also the option to mail-in your devices as an alternative to returning them. However, it will be the (retired/resigned) staff member’s responsibility to ensure that the district issued devices are returned in both a considerate and responsible manner, no later than June 30th. Please state your employee number on the shipping label, also include your name, cell number, employee number & campus inside the package. The mail-in address and procedures will be stated after selecting the mail-in option. 

    Gentry Long Service Center 
    Attn: Technology Help Desk (employee #) 
    514 Skyline Road 
    Grand Prairie, TX 75051 

    *Any staff member returning to GPISD will keep his/her devices* 

    What you are responsible for returning at your appointment/mail-in: 

    Please retrieve any items that you left on campus, before your appointment.  Once you are in the Device Return line, you cannot leave and return. 

    • Mac with power adapter - (please back-up any desired data, before appt.) 
    • iPad with charger & case- (please back-up any desired data, sign-out of iTunes & iCloud, and if set-up, remove the passcode before appt.)
    • Dongle (Please do not give your dongle to your campus IMS/IMA)
    • Badge 

    Other Notes 

    If you need assistance with backing-up your data on your laptop/iPad, or if you need help signing out of iTunes and iCloud, and removing the passcode on your iPad, please submit a work order here:  

    Items will be subject to inspection for damage. Repair costs and failure to return devices will be deducted from employee’s paycheck, if necessary.  

    Please review cost breakdown below: 


    11” MacBook Air $1,132.00
    11” MacBook Air 45w Charger $79.00
    MacBook M1 Replacement $1,048.00
    MacBook Power Adapter and USB C cable $61.00
    MacBook USB C cable $17.00
    MacBook AC Power Adaptor $44.00
    iPad 6th Gen $299.00
    iPad Power Adapter & Lightning Cable $35.00
    iPad Lightning Cable $17.50
    iPad Power AC Power Adaptor $17.50
    iPad Targus Case $27.00
    VGA Dongle $27.00
    Multiple Adapter Dongle $65.00

    MacBook Repairs

    Screen Repair $99.99
    Screen Repair w/Display Assembly Camera $219.99
    Logic Board $229.99
    Track Pad $49.99
    Camera $129.99
    Charging Port $59.99
    Internal Speakers $29.99
    SSD Hard Drive $89.99
    Missing Keys $29.99
    Battery $79.99
    Fan $29.99
    Keyboard $69.99

    iPad Repairs

    Digitizer W/Home Button $69.99
    LCD & Digitizer W/Home Button $99.99
    Battery $22.99
    Charging Port $49.99
    Main and Rear Cameras $29.99
    Power Flex Cable $29.99
    Home Button Flex $29.99
    Replace Speakers $29.99
    Ear Jack Headphone Plug $29.99
    LCD Connector $49.99
    Antennas $9.99

    Also, any missing accessories can be purchased at your local electronics store or online before your appointment but must be OEM Apple-branded products. Third party brands will not be accepted. See the Model number below: 

    • Mac Power Adapter (30W) – A2164 
    • iPad Power Adapter - MD836LL/A 
    • iPad Lightning to USB - MQUE2AM/A
    • Targus iPad Case - THD135GLZ 
    • StarTech VGA dongle – Part# MDP2VGA or Apple Mini DisplayPort to VGA Adapter MB572Z/B (either will suffice)
    • StarTech USB C 10 Gbps Multiport Adapter- DKT31CHVL 

    If you have any questions, please contact the Helpdesk via e-mail at (please include your employee number) or phone at 972.237.5413. 

    Device Return Location 

    Ed Center (2602 S. Belt Line Road, Grand Prairie, TX - click to open map) 

    Device Return Location 

    Have Questions? 

    GPISD - Helpdesk 


    Comments (-1)

Device Return End Of Year FAQ's

  • What Am I Responsible for Returning?

  • How can I cancel or reschedule my appointment?

  • Can I mail-in my devices & accessories?

  • I am not returning to GPISD. Am I required to return my device?

  • Can my team lead drop off all of our groups devices?

  • Can I return my device before the drop off dates?

  • I've lost/damaged my device.

  • Can I allow someone to repair my damaged device?

  • Will I be charged if I decorated my devices with stickers or decals?

  • How do I backup my pictures from my iPad?

  • How do I find my purchased apps?

  • Do I need to sign out of iTunes and iCloud?

  • Can I leave my device over the summer in my classroom?

  • I disagree with what I am being charged for. Whom should I contact to escalate my concerns?

  • What if I only want to turn in one of my devices?

  • I have my personal software on my laptop. How do I reinstall it on another device?

  • I purchased my own cables/case, can I keep them?

  • I lost my adapter and purchased a replacement, can I turn the new one in to avoid charges?

  • Can I turn in my badge if I am not returning at the time I return my device(s)?