SMART tag FAQ

  • What is SMART tag?

  • How does SMART tag benefit transportation departments and school administrators?

  • How does SMART tag benefit drivers?

  • How does SMART tag benefit parents?

  • What information will the bus driver be able to view when the student swipes his/her card?

  • Is student information stored on the SMART tag ID?

  • Are SMART tag ID badges required to ride the bus?

  • Will students be eligible to ride the bus if they lose or forget their SMART tag ID badge?

  • Who should be contacted if a student loses his/her badge?

  • Will students receive a SMART tag ID badge every year?

  • Can I purchase additional SMART tag ID badges?

  • Do students need to register for transportation services each year now that we have SMART tag?

  • Will a student’s SMART tag ID badge still allow them off the bus with individuals from the Alternate Pickup List completed at the beginning of the year?

  • Can students get off at another stop in an emergency situation?

  • Are notifications through SMART tag available?

  • Will parents receive a notification when their child gets on/off the bus?

  • Can parents track their child’s bus?

  • Can a parent see when his/her child gets on/off the bus?

  • Is the information regarding a student’s bus location in real time or is it delayed?

  • Can students be tracked anywhere else from their SMART tag ID badge?

  • Will I receive an alert regarding inclement weather, bus accidents other emergency notification through the SMART tag system?