Your first point of contact for technical support during an instructional contract day is your Campus Technician who can help you when things don’t quite work right with your technology. You may also contact the Technology Help Desk at HelpDesk@gpisd.org For instructional support, you should contact your Instructional Media Specialist who can help you teach with technology as well as provide professional learning in many topics related to instructional technology and Library.
Zendesk Work Order System
Grand Prairie ISD has an online tool for teachers to log in and report issues or problems they might be having with their technology. This tool helps to provide fast and efficient technical support as well as helps to track the issue. Please be sure to provide all of the details in the system so that the problem can get corrected as quick as possible. GPISD educators will use their Active Directory computer login to access the system.
Instructional Media Specialists
Instructional Media Specialists (IMS) are a helpful resource to contact at the campus level. This district employee is a former classroom teacher that is responsible for the Library and instructional technology. They can provide professional learning for teachers on integrating technology into lessons and can even come to your classroom to assist with lessons. The IMS can also help you locate print and digital resources in the Library. They can help model good research practices as well as required digital citizenship for the students.
Your Teacher Devices
Grand Prairie ISD provides teachers with a MacBook Air and an iPad. The MacBook Air boots into either Windows or Mac. This gives teachers access to both operating systems. The district requires all teachers to have both devices fully charged and at work each and every day as well as all professional learning sessions. You should keep your iPad and the apps updated. You can use any Apple ID to sign in. You can use an Apple ID that you already have or you can create a new one.
Your Teacher iPad will have access to the Apple App Store as well as Self Service which is the district version of the App Store. Self Service holds the approved educational apps used by teachers and students in the district. Students do not have access to the Apple App Store but they do have access to Self Service. There are two versions of Self Service on student iPads devices. One is called Self Service and has four colors on the icon. The other is called Self Service Web and is black/white in color.
The Board of Trustees approved our technology implementation plan in June 2017 that gave our students the necessary tools to be successful. One of the expectations associated with this technology is that all teachers will complete their Apple Teacher Badges for iPad. There are 6 badges to be completed by the specified due dates. Grand Prairie ISD requires all teachers to log into the Apple Teacher Learning Center to take the 6 assessments. Teachers should also work towards their badges for Mac as well as Apple Swift Playgrounds (coding).
Apple Teacher Learning Center (use your Apple ID to sign in)
To show your proof of completion to your supervisor, complete this form.
Apple in GPISD
Using the iPad and Mac OS gives teachers access to these useful apps. Pages, Keynote, Numbers, iMovie and Books. Because the apps are available on both devices, teachers and students are using them to create. Your Instructional Media Specialist will offer campus level training throughout the school year to help you. Courses are also taught all summer. Please be sure to use the Apple Teacher Learning Center to get started. The district also recommends these free Everyone Can Create books created by Apple Education that you should download right away from the Apple Books Store. Apple’s iCloud is a cloud-based environment where teachers can store documents.
Apple Classroom is an app for iPad and Mac that allows teachers to guide learning, share work and manage student devices while in a face-to-face classroom environment. Teachers need to install the Classroom app to their device while students do not.
Google in GPISD
Grand Prairie ISD provides all teachers (and students) with a district Google account. The account gives you access to apps such as Drive, Slides, Docs and Sheets. We do not have access to Gmail, however, because our district uses Microsoft Outlook for email. Your campus Instructional Media Specialist can help you get access to your district Google account if you are unable to log in. Your username should look like this example: email@example.com.
Teachers can add printers to their laptops on the Windows side and on the Mac side. Please see these instructions for how to accomplish that. These directions are provided by the Document Services Department.
Canvas (Grades 6-12)
Canvas is the Learning Management System that Grand Prairie uses for teachers and students in grades 6-12. Teachers and students will use their Active Directory/computer log in to access Canvas. Your Instructional Media Specialist can help you with Canvas once the school year starts. The district encourages all teachers in grades 6-12 to take the Canvas training sessions oﬀered each summer during summer professional learning.
Google Classroom (Grades K-5)
Google Classroom is a document management system that the district provides for teachers and students in grades K-5. Your elementary Instructional Media Specialist can ensure that you get a teacher version of a Google Classroom account. Sign in with your district Google credentials. Your elementary IMS can help you get professional learning for Google Classroom or you can attend a session during the summer professional learning.
Library Resources in GPISD
GPISD oﬀers 24/7 access to reputable/authenticate databases through the Instructional Media page for elementary and secondary campuses. Database resources include Encyclopedia Britannica and World Book; research for K-2,
PebbleGo, all subject level research, Gale, state and country research, Culturegrams; rights cleared images, Britannica Imagequest, video streaming Learn 360 and Ebsco Express Step for College and Career Prep.
Ebooks and audiobooks are available using TumbleBooks, TeenBookCloud and the SORA app by Overdrive. Teachers create an account within the Destiny Library Catalog and sign into SORA with the created credentials. Helpful video.
All database and eBook resources are accessible with a password from home. Contact your campus Instructional Media Specialist or Instructional Media Aide for the information.
Skyward Student information System is the tool the district uses for grade book and student information.
Skyward Finance (Employee Access)
Skyward Employee Access is a diﬀerent system and a diﬀerent link from the student information side of Skyward. Employee Access contains information about you, the employee, such as your salary, time oﬀ, and personal information.