SMART Badge Information
How to Register for the Parent Portal
Things you need to know:
- The new mobile Parent App is replacing the Parent Portal (web access).
- SMART Alerts and other district communication that you received as text will now be sent as push notifications.
Get the Parent App now!
Available for Android and iOS. Download the app now!
Creating an account
If you have an existing Parent Portal account
- Download the app on your mobile device.
- Tap Create an account. Enter the same email address associated with your Parent Portal account.
- Enter the 6-digit code emailed to you.
- Create a password.
That’s it! You should now be able to view your linked students. Confirm accuracy of information and subscribe to SMART Alerts!
If you do not have an existing Parent Portal account
- Download the app on your mobile device.
- Tap Create an account. Enter the email address associated with your school district. Otherwise, use your current email address.
- Enter the 6-digit code emailed to you.
- Create a password.
- Link your account to your student.
*If you are the primary parent and your email address and phone number are not in our system, please contact your district to update your information. The district’s contact info is in the Parent App’s Help Center.
Link your account to your student
- Sign in with your email and password.
- On the welcome screen, tap Find students.
- Select your school district.
If your email exists in the district’s records, it will be recognized and will display all students associated with that email address. Confirm or remove students.
If your email is not recognized, it is not associated with any students in the district. You may try:
- Using your phone number. If your phone number is associated with a student, a verification code will be texted to you.
- Linking to the student manually. Manual linking is only for co-parent accounts and can only be done if the primary parent has successfully linked to the student.
- Enter the student ID, date of birth, and school then submit the request to the primary parent for approval. The student will appear as pending in your Students list until approved. If there is no action from the primary parent, please contact your Transportation Office.
For multiple students, manually link to one student first.
You can add the rest in the Account section.
Once students are linked, you can choose your SMART Alert settings (per student).
Benefits
- View your student’s profile and assigned routes.
- Monitor your student’s riding activity.
- Sign up to get notified when your student gets on/off the bus at your home stop and school.
- Sign up to get notified when the bus is arriving at your home stop.
- Manage guardians authorized to receive your student at their PM drop-off stop (for primary parents only and if enabled by your district).
SMART tag FAQ
- What is SMART tag?
- How does SMART tag benefit transportation departments and school administrators?
- How does SMART tag benefit drivers?
- How does SMART tag benefit parents?
- What information will the bus driver be able to view when the student swipes his/her card?
- Is student information stored on the SMART tag ID?
- Are SMART tag ID badges required to ride the bus?
- Will students be eligible to ride the bus if they lose or forget their SMART tag ID badge?
- Who should be contacted if a student loses his/her badge?
- Will students receive a SMART tag ID badge every year?
- Can I purchase additional SMART tag ID badges?
- Do students need to register for transportation services each year now that we have SMART tag?
- Will a student’s SMART tag ID badge still allow them off the bus with individuals from the Alternate Pickup List completed at the beginning of the year?
- Can students get off at another stop in an emergency situation?
- Are notifications through SMART tag available?
- Will parents receive a notification when their child gets on/off the bus?
- Can parents track their child’s bus?
- Can a parent see when his/her child gets on/off the bus?
- Is the information regarding a student’s bus location in real time or is it delayed?
- Can students be tracked anywhere else from their SMART tag ID badge?
- Will I receive an alert regarding inclement weather, bus accidents other emergency notification through the SMART tag system?