Help Desk

  • Welcome! We are here to service the Teachers and Staff of Grand Prairie ISD. Please look around a use all of the helpful items that we have on our page for you. If you have any technical needs, please give us a call or send us an email.

    Technical Support

    Your first point of contact for technical support during an instructional contract day is your campus Instructional Media Specialist or Instructional Media Aide. On non-instructional contract days, please contact our Technology Help Desk via e-mail at or 972-237-5413.

    Monday - Thursday | 7:30 am - 4:30 pm
    Friday | 7:30 am - 4 pm

    Badge Replacement Policy

    Staff Security Badge Replacement Policy
    Please submit a work order for all badge issues (door & printer access). Please provide the numbers located on the front and back of your badge.

    Smart Device E-mail Settings 

    Server Name:

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  • Useful Links

    Reset Email/Network/Edugence password

    ZenDesk : Work Order System
    Go to this link to create, submit, and check status of a Technology work order.

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